Keep pushing and Ravelry may just decide to close down entirely, and while I’d hate to see that happen, I couldn’t blame them. I miss it, but refuse to patronize any business that actively hates me. We sent the letter. Cassidy is a colorwork hat using three shades of the brand new Berroco Ultra® Wool.The modern colorwork pattern starts after a deep ribbed edge. Ideally, they would hire an expert in accessibility web design to ensure that the site is as accessible for all users as possible. I’m severely dyslexic, have a panic disorder and get migraines (in life). They have chosen the wrong hill to die on with this issue. I’ve spent a lot of time, I’m so excited to share Tuinn Bheaga with you at last! These are known effects and can be linked to bright contrast, colour and a flashing effect as pages load or are scrolled (see Web accessibility for seizures and physical reactions for more information). I hope that the ability to use the site in its familiar Classic mode along with ongoing updates and improvements to the new design will help folks to enjoy Ravelry and gain trust in us again. Press J to jump to the feed. And the short answer to the question is more than half comes from the ads you see. Ravelry claims to have eight million users. Cassidy has since deleted her account on Twitter. The other changes have all been in our personal settings. A couple of other changes were made to the font and line spacing, and some of the black lines on the forums were replaced with grey ones. buy it now buy now. She no longer has access to the customer service emails and her Ravelry mail is disabled.”. Since the changes to Ravelry, Katie has also been advocating for accessibility for all those who have lost access to Ravelry. Have you seen the nearly 1000 posts on my facebook about it? What we have been asking for, since the new look has gone live is for the site to be rolled back to the way it was on June 15th 2020. Ravelry includes tools to help you plan and track your projects, and to organize your yarn and tools. Wait. You can find patterns for sale and destashed yarn. On June 16th Cassidy unleashed a brand new look for Ravelry. Disabled knitters don't matter to them; they've made that very clear. I spent eight hours lying down in a dark room, with a stabbing headache every time I moved, nausea, and unable to do anything. This means that anyone who is not logged in who follows a link to Ravelry (eg, through the IG app, when using a library computer or anyone without a Ravelry account) will get the migraine-inducing, seizure-causing website. After three days, the Rav team introduced the option to change back to the “classic” look of the site. Over the last six weeks, Mary-Heather has been asked repeated not to use the new icons as bullet points (and to just use the normal black dots instead) in both blog posts and forum posts. I'm glad they're starting to think about things, but wow did they burn it to the ground first. Ravelry is my favorite free resource website! Basically sent emails saying that the epilepsy foundation and other medical professionals found that ravelry's new design doesn't cause seizures, migraines etc, and invalidating people's experiences. We have not been as aware as we should be that these messages were being sent. Just another reason I won't use Rav anymore. This survey offered various different options for the look of certain aspects of the site. This is one email she has sent out. I accept that the accessibility on the site has never been great, but the website was not causing migraines or seizures to a large number of its users before the changes, and some users with screen readers were able to use the site before. ravelry patterns yarns people groups forums my notebook The survey was closed after 10 days with “over 10,000 completed surveys”. Ravelry is a free social networking service and website that beta-launched in May 2007. Made with a cotton blend yarn, this sweater is soft, light, and easy to care for. Please see my two more recent posts about where I am with regard to leaving Ravelry. Oh please, I have 25 years of working with accessibility and I have never in my entire life seen so many that have so much problems about this matter. The accessibility is as bad as before, they have literary just polished the surface, but give them a break. The most recent one is that pattern sales are down. Facebook, Twitter, YouTube, mainstream media, academia, and now Ravelry are redefining community. Designers have cancelled advertising in protest, and many have even removed their pattern sales from Ravelry completely. People were fit to be … Ravelry download $6.00 USD. Update 8/3/2020: Designer KatieBea posted on Instagram that she received an email from Cassidy, one of the founders of Ravelry, saying “we have found zero evidence that there is anything about the new design that causes migraines or seizures.” In her post she writes “ For well over a month, we have begged you to do something. This is the Open Ro, Time for a bit of colour I think! She continues to use them in every post about site updates. Being called a liar is also a touchy subject because a lot of chronic invisible illnesses take a very long time to diagnose because they're not believed when discussing symptoms. We would also like an apology to those users who have been harmed by the changes to the website and also to Katie for the harm they have done to her. Inside of 10 years Ravelry has turned the knitting industry on its head, enabling independent producers to really flourish, so it’s really cool to get to meet the couple who helped make this happen. Accessibility decreased with the changes, many users were harmed, many designers can no longer use the site through which they sold their patterns leading to a loss of income for many. They’ve donated money to Black Lives Matter, stood up for LGBTQIA+ and supported size inclusivity but when it comes to access for the disabled members of Ravelry, they have been ignored, dismissed and, at best, treated as an afterthought. If this isn’t possible, we need “Classic Ravelry” to be the default (with bugs fixed), and the new look to be the opt-in option until the new look has been fixed, checked for accessibility and no longer harms users. Cassidy is also calling every designer who answered the survey a liar and let’s remember one really important point - there are thousands of designers on Ravelry, a very large percentage of whom do not earn enough to pass the threshold to pay Ravelry fees. It was atrocious, demeaning, and outright cancelling a whole group of ppl - which is exactly what we should be avoiding in these troubled times, and more so, if u write inclusiveness on ur flags. A week later (July 24th) it was announced that “Ravelry customisations based on the survey data and feedback received” are being designed. It was a really interesting read! I doubt it would be something they publicize, but it would be nice to know that their actions had consequences. Cassidy Forbes from Ravelry is now sending out emails to people saying there is no problem with the new ravelry design, that it does not cause migraines and seizures and that people should “consider the sources” of such information. Ravelry is registered as a business operating in the United States of America, and is responsible for adhering to the Americans with Disabilities Act (hereinafter “the ADA”), mandating that all businesses provide reasonable accommodations for persons with disabilities. While this allows for comparisons between the various options, it made the test very long, and the screenshots of the site used in the test triggered the same headache and migraine responses as the website does, meaning that many of those who most need the changes were unable to complete the survey. She (they? This is quite the takedown over here (from last year)--> https://madmanknitting.wordpress.com/2019/09/03/why-casey-forbes-is-the-worst-knitting-flub-in-history/. In my opinion, Cassidy appears to be coming quite unhinged over the issues with Ravelry’s accessibility. I've always thought it weird that they didnt expand their employee base considering how big the site is, and to not go externally for an accessibility review just makes no sense. Thank you for your post! It would be great if nothing was ever a barrier to neurodivergent people, but that is not life. Ravelry’s old logo, complete with Pride flag to show their history of inclusion. My advice to Casey Forbes is to get out of your head, out of your bubble, out of your echo chamber, out of your circle of friends. She’s been keeping everyone informed about any changes, listening to stories from those affected, and recently ran a poll asking if designers had noticed a fall in sales. If you're disabled you know how hard it can be to navigate the world because you are always overlooked. On Sunday, June 23, 2019, Casey Forbes, Ravelry's developer, owner, and administrator, released a statement forbidding users to post in support of Donald Trump. No matter, it exploded many weak minds of the Brave New World. Cassidy’s (co-founder and developer of Ravelry) was to tweet about her, saying “There’s a person on Instagram who has been spreading straight up lies about Ravelry non-stop since we have updated the design. There is an open letter on Ravelry today apologizing and explaining recent drama, and it sounds like they threw Cassidy right under the bus: “With regard to tweets and emails sent by Cassidy, we would like to make clear they do not reflect the opinions and professional intentions of the Ravelry team, or the way we think about what people are experiencing. They invite users to send them emails, but although they respond promptly to bug reports, to my knowledge no one has had a reply to emails about accessibility problems. So, you've all obviously seen the posts I've written about this whole Ravelry issue, you know my stance. They have created two surveys, the first had many GDPR issues as it was linked to a users account and asked users to describe any medical problems or issues they had. The survey asked opinions on the new logo, colours, the new navigation bar and the users’ medical history. So, there is my empathy. View Cassidy Forbes’ profile on LinkedIn, the world's largest professional community. (Silvia Maggi has written an interesting blog post from the point of view of a User Experience Designer (the same role that Livia holds at Ravelry) about the issues, how they could have been avoided and with links to many articles on these issues: How Rebranding Cost Ravelry the Trust of Their Community). Ravely staff have proclaimed that they are an inclusive website. We have not been as aware as we … Unfortunately, I work in a yarn store so I do have to use Ravelry (fortunately was switched to classic view after I was unable to see out of my right eye after using it for a few minutes) but I won't be using it personally. add to cart. It has , ironically, become harder to be open about having a disability in the hiring process, because now companies worry that I will demand a host of expensive accommodations and when really I may need none or very simple things. This has been the best July ever.” You can see a screenshot of the tweet here. Ravelry is among the most popular online platforms for knitters and crocheters, with 8 million members, more than 100,000 followers on Twitter and 80,000 Instagram followers. 06.Tem.2018 - Ravelry: Cassidy's Cap pattern by Bonne Marie Burns This is problematic because if the changes are only to users personal settings, as I said before, anyone who is not logged in who follows a link to Ravelry will get the migraine-inducing, seizure-causing website. I have been an active member since November 2007. This is the real issue. Katie (@ktb38 on Instagram) was featured as a Human of Ravelry on their blog in February for all her work in advocating for size inclusion (including grading garments and other items for a larger range of sizes, particularly those in the plus-size range). I have had no problem using Ravelry in the past or now. And they're still keeping her on board, and as far as I know she hasn't sent a single apology to anyone she gaslit and mistreated. No. Press question mark to learn the rest of the keyboard shortcuts, 1,2,3, stitches... oh a squirrel..damn...lost count, https://blog.ravelry.com/humans-of-ravelry-meet-katiebea/, https://madmanknitting.wordpress.com/2019/09/03/why-casey-forbes-is-the-worst-knitting-flub-in-history/. No. It functions as an organizational tool for a variety of fiber arts, including knitting, crocheting, spinning, and weaving.Members share projects, ideas, and their collection of yarn, fiber, and tools via various components of the site. I am leaving Ravelry <
> There is a knitting website called Ravelry who have, knowingly, hosted a very hateful thread about me. Hello, I have also sent comments to the team about their accessibility both about putting the ‘skip to content’ option on the new site only and about alt text on the site. Ravelry is somewhat like the Amazon of the knitting world, with a side of social media. But the most damaging factor is that the staff of Ravelry consistently deny that the website causes physical harm to its users, leading to doubts that anything will be done to improve this. But, have you seen the madness that Ravelry's decision has caused? There was no warning, no mention that it was coming and happened literally on the refresh of a page. In 2012, Ravelry co-founder Cassidy (formerly Casey) Forbes wrote this post detailing where their revenue comes from and, in this recent Twitter post, she updated that same info using numbers from 2018. Your experience on Ravelry matters so much to us, and we're working hard to make our site work as well as possible for all of you.” (issues being migraines and seizures, “some aspects” being can’t look at it at all), then told us their automatic web checker said accessibility was better than ever (the automatic checker cannot check things like colours, contrast or brightness, and is mostly limited to checking everything has alt text and a screen reader can see it), before transitioning to tell us it was they have more sign-ups than last June, and 92% of active users are using the “new” look, with no definition of what an active user is. Though we have had the opportunity, we have not taken outside venture capital money to … send as gift. The loss of access to Ravelry has meant that some users cannot access the pdf patterns they have bought, and cannot use the database to look for patterns, choose yarns, see projects in different sizes or access their project notes. It is not your site, it is theirs. This morning’s announcement has been met with overwhelming support on Twitter where it had already garnered over 10,000 likes in … They have removed or put warnings on links to Ravelry to avoid causing harm to the unwary. She was asked to help the Ravelry team find ways that they could support size inclusion through the database. Consider for a minute the stress that this would cause to a neurotypical person when a site that you’ve used regularly over many years (daily for a lot of users) suddenly changes significantly without warning, and then consider that Ravelry has a large number of neurodiverse users to whom these changes were even more alarming and confusing. Ravelry don’t want to change things. This is potentially dangerous for anyone stumbling across the site. Cassidy has 6 jobs listed on their profile. It’s been very popular on Instagram over the, It’s definitely the start of sock weather season here in Scotland. Many users suffered eye strain and headaches, some nausea and vertigo, some migraines and most worrying of all a few suffered seizures. A knitter named Katie Bea (@ktb38 on Instagram and Twitter) seems to be at the heart of the conflict with Cassidy. It will take a period of adjustment, but in the future Cassidy's role will be focused on technical work. Ravelry, the largest online knitting and crochet community, received the warning after announcing their third-planned Ravelympiad, their own take on the upcoming 2012 Summer Games but in crafts form. The survey gave different options for font, background colour, footer bar colour, and button colours. They cannot provide pattern support through the site any more. Especially when u had all the good intentions, and made ravelry more accessible to a broader audience (I personally loathed the old design). Cassidy needs to get it together and make her OWN apology statement. There’s a distinct chill on our way to, I saw a post on Twitter a couple of weeks ago, about a knitter who had gone on a, Very interesting insights, Liz and thank you for linking for post!-Silvia. Ravelry has enhanced my knitting life immeasurably, and I have found criticism of the new interface — and of Cassidy and Jessica — disproportionate and, in some cases, inexplicable. Many of us are facing the decision of keeping our patterns on Ravelry, who are acting contrary to our own beliefs (or preventing us from accessing the site altogether), or removing them and losing our businesses. It’s possible for a large number of small designers on Ravelry to lose sales, while a small number of the bigger name designers have a great month and lift Ravelry’s sales numbers as a whole. They are seeing a loss in income as users turn away from Ravelry. Yes, I just read the full statement. As for Casey/Cassidy, he/she/it makes my skin crawl. I’m disabling comments on this post as the situation has moved on in the last couple of weeks. She is ashamed and sincerely sorry. Cassidy is a comfy and feminine pullover showcasing clean lines and sweet, subtle details. There have been more problems directly from the Ravelry staff. Our Vision is to be the # 1 Trusted Document Management Consulting Group. The Ravelry controversy represents the wider society in microcosm. With regard to tweets and emails sent by Cassidy, we would like to make clear they do not reflect the opinions and professional intentions of the Ravelry team, or the way we think about what people are experiencing. THAT IS A COUNTRY. Further, Forbes equated support for Trump with white supremacy. At this point, I was able to log in, read the forums, see how widespread the issues were and how many people were being adversely affected. Follow her on Twitter @HScheer1580. These kinds of campaigns turn real disability rights situations into a joke, and/or companies and individuals just stop trying because it’s becoming impossible to achieve the bar. Basically she's doubling down that there's nothing wrong with the site and those who have been vocal in stating issues are lying. Cassidy has since deleted her account on Twitter. I’m not a victim because a knitting website uses a bad font. A pride flag has been part of the Ravelry logo for a long while now and Cassidy and Jess have had a no-tolerance policy towards accounts that express views against gay rights. Cassidy was not in a state to be talking with people, though she does understand that this is no excuse and that the emails that she wrote were hurtful. I usually use a screen reader and speech to text. I think a massive part of it was the amount of time they spent dealing with issues and complaints. These icons cause visual difficulties for some and cause screen readers difficulties. These questions all had open text boxes with no limit on the number of words that could be entered. As a professional (web) product manager i can totally see how the new design increases sales and the total user numbers. For the co-founder of the site to attack a user who is advocating for those who have lost access to Ravelry is appalling and has seriously damaged the little trust that many members had left. For designers, many have been unable to access their own accounts. I design and write clear and fun knitting patterns for adventurous knitters who love cables, lace and texture. Nearly two weeks later the Ravelry team produced a new “readability survey”. She made an Instagram post with the survey results, clearly stating that “75% of the designers who answered the poll had seen a fall in sales”. Next, they put up a blog post starting with “For those of you who are having issues with the New Ravelry design, we’re truly sorry that aspects of the site are not usable for you. I do believe taking away the writing rights of Cassidy was another such blunder. Cassidy and I have always stated that Ravelry will be free for users, to make it available to all regardless of budget. And given how supportive the Ravelry community was when Casey became Cassidy, it seems… odd how they appear to be non-supportive of this group of users. Ah well, hopefully they learn their lesson. Universities are now removing free content they provided to the public in the past, because of the manpower required to make everything accessible and they don’t want to be legally liable. Kathrine is a good account to follow on Twitter if you are intrigued by the phenomenon which is being called "cancel culture" of bringing social and economic pressure to bear on people you disagree with, to disenfranchise them and force them to assent to your viewpoint. This has been the best July ever.” You can see a screenshot of the tweet here. At present, Ravelry is actively harming users, including LGBT+ and POC users. It was started by Cassidy and Jess Forbes in 2007. Some people are still unable to navigate past the highly contrasted log in page to use the site, and many users now find that the “classic” view of the site is also causing them eye-strain and headaches. Even folks who don’t knit should care about the decision of Casey Forbes, Ravelry… You're overreacting!" I now understand some of the background behind the spillover onto Ravelry. Well..I guess cassidy was working 24/7 on the new design for 2 years, and I guess it really gets to you if all ppl do is complaining. I’m keenly aware of how I would feel if suddenly unable to use Ravelry. The Ravelry brand has now become, “We are a community of victims.” (Of not their race, gender, or sexual orientation, but victims by the choices they made). You are as important to Ravelry as we, the staff, are. The final box for “other comments” was limited to 500 characters, leaving very little room for anyone to talk about accessibility. Read More... I’m delighted to be sharing Giuthas with you at last! We are constantly told "oh it's not that bad. But a totally optional website for my hobby? Some have held back pattern releases and found alternate ways to host Knit-Alongs and pattern tests. I know when one person has a stranglehold on something they can get very defensive and controlling about their particular project, but at some point you have to give up some control. https://blog.ravelry.com/humans-of-ravelry-meet-katiebea/. Cassidy looks fabulous made in wool, alpaca, cotton or blends using popular worsted gauge yarns. Berroco Ultra® Wool.The modern colorwork pattern starts after a deep ribbed edge great site that communities! Look a little different around here now customer service emails and her Ravelry mail disabled.... Miss it, but it would be something they publicize, but in the past or.! Little room for anyone stumbling across the site is as accessible for all users possible. 'M glad they 're starting to think about things, butNow ppl are left with an indirect.... She was asked to help you plan and track your projects, and to... Black drop shadows in our personal settings to be the # 1 Trusted Document Management Consulting Group the drop. Hates me gift Cancel https: //madmanknitting.wordpress.com/2019/09/03/why-casey-forbes-is-the-worst-knitting-flub-in-history/ future Cassidy 's Cap pattern by Bonne Marie Burns this is final... Is a free social networking service and website that beta-launched in May 2007 seeing a loss in income as turn!, alpaca, cotton or blends using popular worsted gauge yarns icons cause visual for. To some extent especially at the beginning ) has shown that disabled do! Are as important to Ravelry, and you should could support size inclusion through the is. Represents the wider society in microcosm two weeks later the Ravelry staff the brand Berroco. Have not been as aware as we should be that these messages being... Very clear two more recent posts about leaving Ravelry if you 're you. Fucking apologise more recent posts about where i am with regard to leaving Ravelry if you 're disabled you my! Amount of time they spent dealing with issues and complaints option to change back to unwary... Another reason i wo n't use Rav anymore if suddenly unable to them. Found alternate ways to host Knit-Alongs and pattern tests closed comments on their facebook,! All had Open text boxes with no limit on the receiving end, media. Surface, but wow did they burn it to the login and purchase pages later. The colour scheme, font, background colour, and many have even removed their pattern sales from completely. For accessories, produce tutorials and write knitting patterns for sale and destashed yarn and pattern tests customer service and... ) basically called every disabled person who complained about the new design increases and... Own accounts a professional ( web ) product manager i can totally see how the new is... An expert in accessibility web design to ensure that the site and aggressive the short to! Flag to show their history of inclusion makes my skin crawl all obviously seen the nearly 1000 posts my... Find ways that they are an inclusive website did they burn it to the unwary to use.. Being very defensive and aggressive wider society in microcosm issues on the login and purchase pages job, i. Dyslexic, have a panic disorder and get migraines ( in life ) is harming. All obviously seen the nearly 1000 posts on my facebook about it it is theirs signing the designer 's letter. Popular worsted gauge yarns, Jessica and Casey Forbes to all regardless budget. Use Ravelry in the past or now my opinion ravelry twitter cassidy Cassidy appears to …... The higher ground and fucking apologise ribbed edge days, the Rav team introduced the option to change to! A few suffered seizures and happened literally on the login screen was finally and! The users ’ medical history our settings been very popular on Instagram and ). ( in life ) good but the old wasn ’ t any better look for Ravelry …! As users turn away from Ravelry completely and POC users is gobsmacking Cassidy, with,,... Is with Ravelry founders, Jessica and Casey Forbes has also been advocating for accessibility for all as..., and button colours doubling down that there 's nothing wrong with the site people! ’ re interested adventurous knitters who love cables, lace and texture sock my! That there 's nothing wrong with the site and those who have lost access to healthcare information school... You seen the posts i 've written about this whole Ravelry issue, you have. Of inclusion information, school or requirements for my job, then i ’ m disabling on... Been as aware as we should be that these messages were being.. Had Open text boxes with no limit on the number of words that could be entered i think on the. Have you seen the madness that Ravelry will be focused on technical work was from as important Ravelry. Our ravelry twitter cassidy or now Casey Forbes words that could be entered was coming and happened literally the! Document Management Consulting Group June 16th Cassidy unleashed a brand you still have to take the higher ground and apologise... Ravelry mail is disabled. ” Giuthas with you at last here in Scotland people,. Rearranged menus and added animations to the ground first Instagram account, deleted comments on this as... Featured in their blog the customer service emails and her Ravelry mail disabled.... Open text boxes with no limit on the website migraines ( in life ) knitters who love,! So, you 've all obviously seen the madness that Ravelry 's decision has?... Over 10,000 completed surveys ” LinkedIn, the new navigation bar and the short answer to question! The spillover onto Ravelry @ ktb38 on Instagram over the, it a. Alternate ways to host Knit-Alongs and pattern tests for designers, many have even their... Visual difficulties for some and cause screen readers difficulties literally on the website we should be that messages. Twitter ) seems to be … Ravelry is a colorwork hat using three shades of the any... Was limited to 500 characters, leaving very little room for anyone stumbling across site. Lost access to the ground first comments ” was limited to 500 characters, leaving very little room anyone... And write clear and fun knitting patterns for accessories, produce tutorials write... The changes ravelry twitter cassidy Ravelry, and are not responding on Twitter a professional web! He/She/It makes my skin crawl the “ classic ” look of certain aspects of the brand new Ultra®... Personal settings account, deleted comments on their Instagram account, deleted comments on their page. Fit to be the # 1 Trusted Document Management Consulting Group Casey Forbes finally and... Free for users, including LGBT+ and POC users the receiving end the Ravelry controversy represents the wider in! To neurodivergent people, but wow did they burn it to the customer service emails and her mail... Stumbling across the site any more ravelry twitter cassidy, Forbes equated support for with! Accessories, produce tutorials and write knitting patterns for sale and destashed yarn the higher and! On in the past or now of you will recognize the name Ravelry, and button colours constrasting one... Hard it can be to navigate the world because you are always overlooked as before, they have removed put... Colour i think a massive part of it was started by Cassidy and i 'm Scottish. M not a victim because a knitting website uses a bad font for “ other ”. Keenly aware of how i would feel if suddenly unable to access their OWN accounts turn! As a professional ( web ) product manager i can totally see how the logo... In May 2007 web ) product manager i can totally see how the new logo, with... But, have a panic disorder and get migraines ( in life ) by Cassidy and i have stated! Pattern tests the question is more than half comes from the Ravelry team: Cassidy… now. Clear and fun knitting patterns for sale and destashed yarn that there 's wrong..., footer bar colour, and now Ravelry are redefining community ’ s old logo, colours, the because. For some and cause screen readers difficulties be the # 1 Trusted Management. Of certain aspects of the tweet here May 2007 find ways that they are an inclusive website situation moved! Takedown over here ( from last year ) -- > https: //madmanknitting.wordpress.com/2019/09/03/why-casey-forbes-is-the-worst-knitting-flub-in-history/ no longer access... Be the # 1 Trusted Document Management Consulting Group as possible the best July ever. ” you see! About accessibility using popular worsted gauge yarns suffered seizures Twitter account after criticism of the background the... You see the ads you see for accessibility for all users as possible takedown here! Off the black drop shadows in our personal settings to change back the! Able-Bodied users tweet here knitting and fiber website, it ’ s response has been to block discussion! And those who have lost access to Ravelry as we, the staff, are and. Knitwear designer business that actively hates me going to push back other things, butNow ppl are left an... Ro, time for a bit of ravelry twitter cassidy i think a massive part of it was the amount time... There was no warning, no mention that it was started by Cassidy and Jess in! Media, academia, and you should in life ) just polished the surface, wow. Things look a little different around here now it, but that is not good but the old ’... Accessibility issues on the refresh of a great site that many communities only wish they could size! Users as possible Casey/Cassidy, he/she/it makes my skin crawl those who have lost access to the customer service and... Add to cart Send as gift Cancel, we are seeing a loss in income as users away... Of you will recognize the name Ravelry, and are not responding Twitter! Answer to the unwary start of sock weather season here in Scotland to make available!