The driver will then ask you to try another card or to pay with cash. Our night buses run from midnight until the early hours to get you home. The ITSO standard has been developed as a national standard to cover all types of public transport. Very occasionally cards stop working and are no longer recognised by the card readers. With our live tracker we follow the location of your bus and tell you when it’s due to arrive at your stop. Lothian Country – This popular service connects communities around West Lothian seven days a week. You’ll then need to buy another ticket if you want to travel. If you’re unsure, please check with your issuer. Check that your card is still valid. Contactless payment is currently only available on Airlink service 100 (including the N100 night service) and Skylink services 200, 300 and 400. Find out how to get around, check out ticketing options, hear from other students and pick up hints and tips in our blog! Sorry there has been an error, please try again. I use Lothian Buses daily to get to and from campus as well as just getting around the city on my free time. Most new payment cards will be contactless enabled. Living and studying in Edinburgh? Edinburgh commuters are now able to go contactless for the first time around the city as Lothian Buses have launched a new payment system in time for this year’s Fringe. Your ticket will be issued once payment is complete. It is official. For those all important bus times, we have detailed timetables for every service across the network. Updated Sunday, 28 July, 2019 by www.focustransport.org. From start of service tomorrow Lothian Buses will begin accepting contactless payment including daily fare capping – a first in Scotland. We monitor the network closely to check the status of all our services and issue alerts if there are any changes. Customer Services Lothian Sign in for quick access to your favourite stops, journeys and services. Contactless payment comes to Lothian Buses From today, Wednesday 24 July, Lothian Buses services will accept contactless payment with daily fare capping. This is not progress or progressive. Lothian Buses will begin accepting contactless payments on services across the Edinburgh and Lothians region, marking a ‘first for Scotland’. Our drivers will be able to refund a ticket purchased with contactless if this is brought their attention immediately after purchase. Connecting Edinburgh with the towns and villages of East Lothian. Yes – contactless payment is an alternative to paying for your ticket with cash. We don’t however accept payments by American Express made through Apple Pay or Google Pay. East Coast Buses – Connecting Edinburgh with the towns and villages of East Lothian. With our live tracker we follow the location of your bus and tell you when it’s due to arrive at your stop. Connecting Edinburgh with the towns and villages of East Lothian. I also … Contactless Tap, Tap, Cap – no need to decide what ticket to purchase, just tap your contactless card or device every time you need to travel and we’ll automatically charge you the cheapest daily fare for the journeys you’ve made, across our entire network and the Lothian family of services. While the firm operate an m-ticket app - which … There are a number of reasons why a card issuer will decline a payment and only the card issuer will know the specific reason. With the help of our essential guide, you’ll discover the very best of Edinburgh and the Lothians. Two bikes worth £6,000 stolen after tourists robbed at … Skip to journey planner. Nigel Serafini, Commercial Director from Lothian said: This is the first time that contactless payment will be accepted for journeys on our services between Edinburgh and East Lothian. If it has, you’re protected against fraud loss as long as you report it to your issuer as soon as possible. Here are the answers to the questions our customers ask us most frequently. Pop in to see us if you’re looking for information on our services or to buy or top-up your Ridacard. The first large scale adoption for transit in Britain has been the Transport for London Oyster card.This uses a proprietary encoding developed by Cubic Transportation Systems.. For the purposes of these Conditions, a contactless payment card is a card or any device that is used to make contactless payments and which is used for travel on Lothian services. The system has already been fitted to Lothian Country and East Coast Buses vehicles. There are a few reasons why a payment can fail. Because these services have more than one Adult Single fare, the process is a little different: Tell the driver your destination, and that you’d like to pay by contactless tap your card or … to find out if a balance is still outstanding and how to re-enable your card or device. We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. Contactless payment is currently only available on Airlink service 100 (including the N100 night service) and Skylink services 200, 300 and 400. If you have a replacement contactless card, you should also check the ‘Valid From’ date (if it has one) to ensure it is ready to be used. Sign in for quick access to your favourite stops, journeys and services. The driver will prompt you when to tap your card and, if the transaction is approved, your tickets will be printed along with a receipt. We accept contactless payments on all National Express West Midlands buses for adult tickets, just tap your card/device and away you go. The latest introduction of contactless payment is part of a roll out of contactless on all buses in the Lothian family fleet. You will be able to use a contactless card for the first time in Edinburgh as Lothian introduces a new payment system just ahead of the Festival. From start of service today buses began accepting contactless payment including daily fare capping – a first in Scotland. Customer Services Department If you’re travelling with other people and want to buy paper tickets using contactless, then please ask the driver for the tickets you require and indicate that you wish to pay by contactless. Edinburgh has always been famous for not giving change on their buses. It’s easy to select the bus you need or plan your journey with our interactive route maps. Unfortunately, we will not always know the reason for why a payment has failed, but this could be because: Our ticket machines cannot ask you to enter your PIN and so, if your card is not contactless enabled, it cannot be used. Daily capping is provided so that the passenger is only charged the maximum value of a day ticket if … Travelling around Edinburgh and the surrounding areas has never been easier with our popular Journey Planner. Our night buses run from midnight until the early hours to get you home. This popular service connects communities around West Lothian seven days a week. Flowbird and NMI deliver industry-first Contactless EMV ticketing for Lothian Buses. Yes – the receipt will be printed alongside your ticket. Lothian Buses rolled out contactless payments across their fleet in July, including daily fare capping – which is a first in Scotland. Lothian Buses will accept contactless payment, as well as cash, on their services from Wednesday 24th July: https:/… Been a long time coming, but as long as you use the same card, it will cap at £4 day ticket if you have three or more journeys in a day. You can view your payment and journey history here. Bus Transport News. Contactless smart cards are being progressively introduced to replace paper ticketing on the buses of Britain. No – contactless payments on our Airlink and Skylink buses will not ask you to input your PIN. Be aware that your card issuer may charge you an overseas transaction fee or additional charge for a payment if your card has been issued outside the UK – please check with your card issuer. Lothian reserve the right to amend these Conditions at any time. 1 comment . However if your card doesn’t work as expected, you’ll need to contact your card issuer to find out why. view your payment and journey history here. We operate over 50 regular services with plenty of connections across the network. If it’s unsuccessful, the ticket machine will print a receipt showing that the payment was declined. For those all important bus times, we have detailed timetables for every service across the network. Lothian Buses – We operate over 50 regular services with plenty of connections across the network. Airport Buses – We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. Sponsored advertisement. Park & Ride – Choose from one of five sites, park your car for free and take the bus into the city. During a contactless payment, minimal information is sent during the transaction and no information about your card account or personal data is displayed.  You can’t share the same contactless card to pay for travel if you want daily capping. A contactless and fare capped public transport payment system has been unveiled in Edinburgh in preparation for the Edinburgh festivals. If your transaction is not on the driver’s list of very recent transactions, they can’t refund you. Living and studying in Edinburgh? Edinburgh Trams is set to streamline customer ticket purchases with the introduction of contactless payments. When will contactless be available on other Lothian Buses services? NightBus – Our night buses run from midnight until the early hours to get you home. Daily capping, similar to the London system, allows a fast and convenient means of payment on Lothian services. We are unable to accept payments by American Express and some contactless payment cards issued outside the UK are also not accepted. We’re unable to accept payments by American Express, including where an American Express payment card is used to fund Apple Pay or Google Pay. Commuters will be charged £1.70 for an adult single ticket on an automated system which can read cards and accept mobile payments. “First we had problems with a lack of buggy space on Lothian’s new fleet of buses. Lothian Buses – We operate over 50 regular services with plenty of connections across the network. Bristol, UK, September 23, 2019 — NMI, the unified commerce enablement company, has partnered with Flowbird to deliver the first PCI P2PE certified contactless ticketing solution, live on buses in the Edinburgh area since July. Lothian Buses have announced that contactless will be rolled out across all of their services. If your card no longer works for contactless payments at other retailers, please contact your card issuer for a replacement. Lothian If this happens, our driver will ask you to try another card, or pay using cash. Paying by contactless is easy!  All you need to do is: Contactless payments with daily capping are only currently available for individual adult travel. You can’t share the same contactless card to pay for travel if you want daily capping. 00:45 Paying by contactless is easy! Please note that cappingÂ, be applied to tickets purchased in this way.Â. You should also check the ‘Valid From’ date (if your card has one) to ensure it is ready to be used. Contactless travel went live on East Coast Buses on 20 December 2018 You will know that the payment has been successful when the ticket machine beeps and a ticket and receipt are printed together. Find out how to get around, check out ticketing options, hear from other students and pick up hints and tips in our blog! tap your card or device on the card reader, wait for the positive beep and green lights. We’ll share updates on its availability on our … Commuters can now go contactless with a daily cap on fares - similar to the system already in operation in London - in a first for Scotland. Contactless payment cards are safe and secure, and have the same level of protection as Chip & PIN payments, so you can feel confident when using one to pay for travel. The technology has been fitted to all East Coast Buses vehicles and allows passenge. VISA or Mastercard payment cards will be accepted, as well as Apple Pay and Google Pay. In a tweet posted this morning, Lothian Buses appeared to confirm to an Edinburgh Evening News reader that contactless payment methods will be “rolling out across 2019”. I use the bus to get to friends flats, to go into town and on some occasions to get to IKEA. If you’re unsure, please check with your issuer. However some passengers have reported that their cards are being declined and even put on Lothian Buses' card deny list. Lothian have now rolled out contactless payments across their services from Wednesday, July 24th July. It’s easy to select the bus you need or plan your journey with our interactive route maps. If it has expired, please ask your card issuer for a new one. As a security measure, most new or replacement contactless cards won’t allow contactless payments until a chip & PIN transaction has been completed first. Travelling around Edinburgh and the surrounding areas has never been easier with our popular Journey Planner. You can buy any ticket that you would normally buy with cash from the driver. One passenger made Lothian Buses aware of card issues mid-way through August. We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. Yes, we are able to accept payments by devices using Apple Pay or Google Pay. This is part of the roll out of contactless payment to all buses in the Lothian family fleet. We’ll give you as much notice as possible if there are any planned diversions in place or changes to our bus routes. If approved, it is important that you understand that this could result in you incurring charges such as overdraft or overlimit fees. We regularly check with card issuers to make sure that your card hasn’t been reported as lost or stolen. Our drivers can’t refund a card payment with cash. If you’re travelling with other people and want to buy paper tickets using contactless, then please ask the driver for the tickets you require and indicate that you wish to pay by contactless. Contactless Paymants on Lothian. Customer Services Department Launching city wide on Wednesday the service will be available on all Lothian Buses. You have successfully logged in, click the link below to go to your account Daily capping is applied to the card or device used, so please continue to use the same contactless card or device for the rest of that day. If you swap between different payment cards or devices, your payments will not be capped.  For example, if you use both a contactless card and a phone to pay for travel in the same day, your payments will not be capped (even if they’re funded by the same bank account). Lothian Buses launched contactless payment on their normal day network in 2019. The new contactless payment scheme will include daily capping, which is similar to the London system. This works the same as any other payment with your card, and depends on whether your card issuer will approved the transaction or decline it. (Image: Lothian Buses) When Edinburgh Live contacted Lothian Buses to ask about the potential roll out of contactless, the bus operator said that they did not have any information to share at this time. Please see our Frequently Asked Questions for more information. In London children up to 10 travel on buses for free if they are with a parent, but in Edinburgh parents can pay by contactless but must carry 80p in cash for kids over 5! We’ll give you as much notice as possible if there are any planned diversions in place or changes to our bus routes. For more information, please check with your card issuer. EH7 4AZ. We operate over 50 regular services with plenty of connections across the network.  If that transaction is declined, the card or device will not be accepted for travel until the outstanding balance is paid.  If your card has been denied for travel. The most up to date version can be found online at lothianbuses.com. If you live in Edinburgh and the Lothians, this section has all you need to plan your travel arrangements. With the help of our essential guide, you’ll discover the very best of Edinburgh and the Lothians.  If that transaction is declined, the card or device will not be accepted for travel until the outstanding balance is paid.  If your card has been denied for travel, please enter your details here to find out if a balance is still outstanding and how to re-enable your card or device. This popular service connects communities around West Lothian seven days a week. As a security measure, most new or replacement contactless cards won’t allow contactless payments until a chip & PIN transaction has been completed first. We request the funds for any journeys made using contactless cards or devices in the early hours of the following morning. Customer Services Contactless is the easiest way to pay for your Airlink or Skylink ticket. If the pilot project is successful, contactless could be introduced to all of Lothian’s … Yes – and if you’re both travelling at the same time you can use each card separately for payment. We’ll share updates on its availability on our other services on our website, on Twitter and on Facebook. Tickets should be kept for the duration of your journey. The maximum value for a single transaction made with contactless payment cards in the UK is currently £30. We can accept most Visa and Mastercard contactless cards issued outside of the UK. 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